Avaya IP Office

Avaya IP Office

We are experts for new systems, upgrades and maintenance

The Avaya IP office solution is a VoIP hybrid system which offers a seamless engagement experience for your customers and employees regardless of their locations, devices or applications. It provides telephony, messaging, conferencing and contact centre all in one flexible platform.

Avaya easily scales as your needs evolve, starting with as few as a couple of users, it affordably scales to three thousand in multiple locations. easyNetworks have been installing the Avaya IP Office from the very beginning.

Prices start from £1,595

Contact us today to discuss the right solution for you

0800 1313 100

8am-5pm, Monday-Friday




Comes as standard

Auto Attendant

The Avaya has one of the most sophisticated automated call automatic routing system available - offering your callers a customisable experience, linking into your CRM or Accounts systems.

For example, a customer contacts youe sales department, the Avaya looks up the number in your Accounts and observes an overdue invoice - the call can be automatically routed to your Accounts team to deal with first.

Voicemail

Voicemail can be added to an individual user or groups. The message can be listened to on a handset, or forwarded to your email with the audio attached.

Works with SIP, ISDN, PSTN

Your Avaya will work happily with all types of connectivity.

Flexible platform options

Can be installed as a standalone box, just like a traditional telephone system. Can also be supplied as software to be installed in a virtualised environment on Windows or Linux OS.

Resilient architecture to keep you connected

Secondary controller can be installed to provide continuity in the event of a falure of the primary controller or the services connected.

Optional Extras

Call recording

Record your inbound and outbound calls with our MiFID II and PCI compliant platforms. Available as cloud or on-premise solutions.

Headsets

All brands and types available, wired or wireless. We have a preference to Plantronics ourselves.

Switches

The switch is the beating heart of your network. When adopting any VoIP telephone handset, your switches will need to provide power using PoE (Power over Ethernet) and be capable of prioritising the voice packets to maintain best call quality.

WiFi

If you are choosing some WiFi handsets, it is important to ensure your WiFi network is suitable. We can assess the suitability of your WiFi network with our audit service.

Reporting

We have a range of options available depending on your requirements. Enquire for more details

Audio Branding

Transform your callers experience and create valuable cross selling opportunities with our professional studio produced Audio branding.

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